About Us

We have over 20 years of consulting experience
in Helping Franchisees Win

Restaurant & Retail Franchise Consulting

Passion for Profits

People come to OCG for many reasons: sometimes things aren’t working, sometimes the owner wants an outside perspective, and sometimes the owner is ready to move on. Whatever your reason for coming to us, we can help. A persons business can quite literally be their life, and we recognize the responsibility and trust it takes to place that in someone else’s hands. We correct this by aiming not to take your company from you, but to simply take the weight of the problems off your shoulders, and handle that conflict for you.

Who are we? A nationally recognized franchise consulting firm, helping owners improve profits and productivity in the food service industry and the gas/oil retail business.

What We DO?

As an external business consulting group we lend our team of industry experts to your business. We delve into every aspect of your company, starting at the top line to work towards a better bottom line. We analyze your operational model and work hand in hand with your team of people to provide your business with an action plan and a framework for increased profits. With over four decades of industry experience, we have the perspective to know what works, and how to make it work for you.

Ouimet Consulting Group Company Video

OUR TEAM

 

Michael Ouimet - Founder

Michael-Web-800px-highres

Founder and Managing Member

Michael Ouimet has almost forty (40) years of hands on foods service experience. He has owned and/or operated over twenty (20) different franchised concepts, full service restaurants, interstate travel centers, and convenience stores.

Upon graduation from the School of Hotel Administration, Cornell University Michael worked as Executive Chef and Food and Beverage Director for Sun Valley Resort, Sun Valley, Idaho. After several years he transitioned to the general management of high volume country clubs.   In 1986 he was introduced to the interstate travel center business, operating what was at that time the highest volume travel center restaurant in the country.   Beginning in 1995 he began to add locations, eventually building the entity into an enterprise with sales in excess of $100 mm.

In 2006 Michael started offering consulting services to truck stops, travel centers, restaurant and convenience stores. Since its inception OCG has provided services to a myriad of clients, from single unit operators to national brands with locations in many different regions of the country.

Andrew M. Ouimet Esq. - In-House Counsel

Andrew OuimetThe son of founder Michael Ouimet, Andrew Ouimet is the company's In-House Counsel, having received a dual JD/MBA from Gonzaga University. 

Andrew started his first business while still an undergraduate student at the University of Connecticut.  After graduating from the University of Connecticut with a B.S. in Business Management, Andrew worked as a project manager before applying to the Gonzaga University School of Law. 

After law school Andrew worked for a law firm in Washington before joining OCG.  Now working at OCG Andrew consults on the myriad of legal issues that can arise for businesses, including: contracts, leases, employment agreements, compliance issues, labor laws, etc... His presence allows for better response time than utilizing outside counsel, and while most lawyers know the law, it is extremely valuable to have a lawyer who knows business as well. 

Kelly Paradis - Bookkeeper

Kelly ParadisKelly, an employee for Ouimet Resources, LLC, has been a bookkeeper since 2001.

She offers excellent organizational abilities and strong analytical skills these qualities, combined with her dependability and dedication enable her to make a valuable contribution to Ouimet Resources, LLC

Kelly loves tackling the challenging cases of bookkeeping backlog work or finding the root of errors in her clients' books.

With extensive knowledge of major Microsoft applications, Kelly’s expertise also includes Mas90, QuickBooks and Bureau of National Affairs accounting software.

Kelly enjoys spending time with her family and is very active with her two children's activities. She enjoys reading and cooking.

Maria Maccio - Accounts Receivable

Maria MaccioMaria Maccio began working for the company in 1991 as the Accounts Receivable Manager. She was also instrumental in creating and managing the initial Sales Department. By 1998 Maria had become the overall Account Manager for the company and held that role until 2007 when she was promoted to Human Resource Director. Maria’s loyalty and experience is one of OCG’s greatest assets.

Stephanie Bennett - Accounting Manager

Stephanie BennettStephanie Bennett joined our organization in early 2004 and is currently an Accounting Manager for several of our companies.

A graduate of Morse Business School with ten plus years of experience in office administration, executive support, project coordination, accounting support, customer service and human resources.

Stephanie’s exceptional interpersonal skills has enabled her to integrate with both her colleagues and our clients, developing valuable relationships. Accurate and organized with strong problem-solving skills, extraordinary attention to detail, and willingness to go above and beyond the job description.

Craig Bristle

Craig Bristol Bio coming soon!

Don Smith

Profile coming soon!

What Clients Say?

Read on how is it to hire and work with us.

Teri Williams

 

"Ouimet Consulting Group was instrumental in helping
me get my business back on track. Their" back to
the basics" approach helped to not only increase our
bottom line but they taught myself and staff how to
manage the day to day details. Mr. Ouimet and his
staff are truly gifted at what they do and it shows in
how they empower and lead others."

Lex K.

"A few years ago, my family purchased a large travel center, a business in which we had no prior experience. The location began losing money rapidly. We turned to OCG for help. Michael conducted an initial site visit which identified several critical areas for improvement. Almost immediately we saw a significant change in the bottom line. OCG worked hand in hand with us, and for an extended period of time, they placed boots on the ground in the form of Craig Bristle. With OCG’s help we were able to survive. Ultimately, we realized this type of business was not for us and we were able to find a buyer. Without Michael and Craig’s help we would assuredly have failed early on in the venture."

Marvin Gibbs

"I have personally known the owner of OCG, Michael Ouimet, for years, as he was originally my father in-laws business partner. Since then I have come to utilize OCG to manage and operate all aspects of my family’s Dunkin Donut stores. OCG handles all day to day operations, and performs all the accounting
and human resources aspects that our businesses require. Through OCG’s continued hard work and effort our stores consistently outperform the industry on EBITDA and ROI. All of the stores also excel during Franchisor inspections. Thanks to OCG I am confident that my family business is in the right hands."

Mike Lawshe

"I have had the opportunity to work with Michael Ouimet on numerous occasions. He has always heldhimself to the highest standards of professionalism and exhibited a tremendous knowledge of the industry. This combination has led to significant improvements for customers based upon his recommendations. I have and will continue to recommend him to my clients."

Fred Marcantonio

"I independently own and operate five successful restaurants that began with my brand’s establishment in 1993. Despite strong marketing and growing sales our progress had plateaued as we struggled with financial control and operational accountability issues. Michael Ouimet and his team strategically identified our areas of opportunity and helped me implement systems that in the first year alone, propelled our store level profits to heights we had never been able to achieve prior. The wealth of knowledge Mike has about the restaurant business and its infrastructure has been vital in helping us successfully assign and execute goals, responsibilities, timetables and objectives. I highly recommend the professional consulting services of Mike Ouimet and his team, as he has proven to be a true asset to mine."

Tiffany Mortimer & Lorrie Hogan

Michael Ouimet’s services have been tremendously valuable. He has given us the confidence to make the decisions we were dragging our feet on. Within a very short time, we have been able to get our margins where they need to be and make every division of our business successful. Michael’s knowledge of fuel, convenience stores, and the fast food industry provides professional, common-sense approaches to improve all core business lines for us. He is a pleasure to work with and we trust his advice. “Let’s assume for just a minute that we’re in business to make money.” – This is the path we now take.

Helping Franchisees Win